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WORD OF LIFE APP — PRIVACY POLICY & END USER LICENSE AGREEMENT (EULA)

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Last Updated: December 2025

This document serves as the Privacy Policy, End User License Agreement (EULA), and Terms of Use for the Word of Life App (“the App”), owned and operated by Word of Life Assembly of God (“Word of Life,” “we,” “our,” or “us”).

By downloading, accessing, or using the App, you agree to all sections of this Policy and EULA.

If you do not agree, do not use the App.

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1. Who We Are

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Word of Life Assembly of God

12 East Oneida Street

Baldwinsville, NY 13027

Email: info@wordoflifeag.org

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2. Age Requirements & Safety

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You must be 13 years or older to create an account.

Children under 13 may use the App only under a parent or guardian’s account.

We do not knowingly collect information from children under 13.

Do not use the App to seek medical, legal, or mental-health advice, or to submit urgent or crisis-related information. In an emergency, call 911 immediately.

Nothing submitted in the App creates a pastoral counseling or advisory relationship.

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3. Information We Collect

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3.1 Information You Provide

Name

Email address

Phone number (via automated SMS verification)

Profile photo (publicly visible)

Notes you create

Prayer requests (may include sensitive personal information)

Notes and prayer requests are not end-to-end encrypted.

3.2 Information Automatically Collected

We may collect:

Device type & operating system

App usage information

Crash logs

Notification tokens

We do not access GPS location, microphone, camera, or background activity.

3.3 Information From Third Parties

We integrate with:

Planning Center Online (PCO)

Supabase (database + SMS authentication)

Vercel (hosting)

Twilio or similar (SMS verification)

APNs/FCM (push notifications)

A licensed Bible API service, used to retrieve Scripture text displayed in the App

Bible API Usage

To display Scripture content, the App sends requests to a third-party Bible API provider.

This provider may receive technical information such as:

The requested Bible passage

The translation/version requested

Basic device or request metadata needed to serve the passage

IP address (automatically transmitted with API requests)

We do not send personal information to the Bible API provider unless required for functionality.

Bible text is provided under license from the respective translation copyright holders.

You may view Scripture content for personal, non-commercial use only.

Redistribution or storage outside the App may violate licensing terms.

Financial Information

Giving is processed externally through PCO.

We do not store or process any financial data.

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4. SMS Authentication

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We use automated SMS messages to verify your identity.

Message and data rates may apply.

If your phone number changes and you cannot access your account, contact: info@wordoflifeag.org

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5. How We Use Your Information

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We use information to:

Operate and improve the App

Authenticate users

Store notes and prayer requests

Display Scripture content

Send optional notifications

Support pastoral and ministry workflow

Maintain safety and security

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6. AI Bible Study Assistant

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The App provides access to an AI-powered Bible study assistant.

Your messages are transmitted to OpenAI, a third-party provider.

Important Notes

AI responses may be inaccurate, incomplete, or misleading.

Do not submit confidential, sensitive, personal, or crisis-related information.

Biblical interpretations or recommendations generated by AI may not be accurate, complete, or doctrinally aligned with Word of Life’s beliefs.

AI does not replace pastoral counseling or professional advice.

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7. Public vs. Private Content

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Public Content (visible to other users)

Profile photos

Any content submitted to public-facing features (now or in the future)

You must ensure public content does not infringe others’ rights or privacy.

Private Content (visible only to staff)

Notes

Prayer requests

Account information

We are not responsible for the accuracy, truthfulness, or content of user-submitted prayer requests. Such submissions do not reflect the views of Word of Life Assembly of God.

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8. Community Standards & Moderation

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Do not submit:

Harassing, hateful, obscene, or explicit content

Dangerous, fraudulent, or illegal content

Defamatory statements

Copyrighted material without permission

Crisis-related or emergency requests

Medical, legal, or mental-health questions

The App is not monitored in real time.

For emergencies, call 911.

Report inappropriate content:

info@wordoflifeag.org

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9. Sensitive Information (Prayer Requests)

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Prayer requests may contain sensitive personal or spiritual information.

Submitting such information is voluntary.

Access is limited to authorized pastoral or ministry staff.

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10. Data Retention & Deletion

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We retain data only as long as necessary for:

App functionality

Ministry operations

Legal requirements

You may request data deletion at any time.

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11. Data Security

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We use:

HTTPS encryption

Secure Supabase storage

Access controls

Data is not end-to-end encrypted, and no method of transmission is entirely secure.

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12. Your Rights

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You may request:

Access to your data

Corrections

Deletion

Notification opt-out

Contact: info@wordoflifeag.org

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13. External Links

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External services (e.g., PCO Giving, YouTube, Bible API providers) operate under their own privacy policies.

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14. Force Majeure

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We are not responsible for delays or failures caused by events beyond our control, including outages, technical issues, cyberattacks, or natural disasters.

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15. Changes to This Policy

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We may update this Policy at any time.

Your continued use of the App signifies acceptance of updated terms.

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16. END USER LICENSE AGREEMENT (EULA)

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This section constitutes the End User License Agreement governing your use of the App.

16.1 License Grant

We grant you a limited, revocable, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

You may not:

Copy, modify, or redistribute the App

Reverse-engineer, decompile, or attempt to access source code

Interfere with or disrupt App functionality

Use the App for unlawful or harmful purposes

16.2 Licensed Bible Content

Bible text displayed in the App is sourced from third-party Bible API providers and licensed Bible publishers.

You may view Scripture in the App for personal use only.

You may not republish, copy, export, or store Bible text outside the App unless the copyright/license permits it.

16.3 No Pastoral Counseling Relationship

Nothing in the App—including prayer requests, notes, or AI interactions—creates a pastor–parishioner counseling or professional-care relationship.

16.4 No Warranty

The App is provided “as is.”

We make no guarantees about:

Uptime

Accuracy

Reliability

Availability

AI content accuracy

16.5 Limitation of Liability

To the fullest extent permitted by law, Word of Life is not liable for:

Lost or corrupted data

Inaccurate AI responses

Unauthorized access

User-submitted content

Service interruptions

Damages of any kind related to use of (or inability to use) the App

16.6 Indemnification

You agree to indemnify and hold harmless Word of Life Assembly of God from any claims, damages, or losses arising from your use of the App or violation of this Agreement.

16.7 Termination

We may suspend or terminate your access for violations of this Policy or harmful behavior.

You may discontinue use or request account deletion at any time.

16.8 Governing Law

This EULA is governed by the laws of New York State.

16.9 Modifications

We may update this EULA at any time.

Continuing to use the App indicates your acceptance of any changes.

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17. Contact

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For all legal, privacy, and usage questions:

info@wordoflifeag.org